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Hard To Find Whisky Reviews 1,070

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TrustScore 5 out of 5

4.9

Liquor Store
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Review summary

Created with AI, based on recent reviews

Considering 595 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, sometimes even the next day, and are well-communicated throughout the process. People are particularly impressed with the exceptional packaging, which ensures products, including delicate items like bottles and glasses, arrive securely and undamaged. The company's extensive selection of products, especially rare whiskies, and competitive pricing are frequently highlighted as major advantages, making it a preferred choice for many. However, some customers also noted issues with the delivery company, citing instances where parcels were left unattended or in public view without proper notification, despite the company's efforts to provide instructions. Additionally, a few people experienced problems with international shipments getting stuck in customs due to incorrect processes, leading to financial losses in some cases.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the swiftness of delivery and... See more

Product

Customers consistently note positive experiences with product, particularly praising the vast selection of... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Service

Customers had positive experiences with service, consistently describing it as outstanding, excellent, and... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive and reasonable pricing for a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked for a whisky that I was told about and that it was an inaugural release. I quickly found it and purchased it. The bottle was delivered quickly in a protective inflatable sleave. I like that... See more

Rated 5 out of 5 stars

I have always received my order well packed and secure by courier the next day. Even when buying for special gifts recently everything was handled quickly and efficiently. They have an excellent selec... See more

Rated 5 out of 5 stars

It was very easy to place my order, which was confirmed quickly. Allowing for the weekend, my order was delivered next day and given as a birthday present a couple of days later. The recipient was del... See more

Rated 5 out of 5 stars

Really easy to navigate the website. Left a reminder for a whisky I was after that wasn’t available and in a short while an email saying it was in stock. Easy payment options and very reasonable posta... See more

Company details

  1. Liquor Store

Written by the company

The Hard To Find group is an independent family owned and run business. Based in Birmingham's historic Jewellery Quarter, we specialise in rare, collectable and new releases of Single Malt Scotch Whisky along with an ever-growing range of Bourbon, Gin, Vodka and Gifts. Our Whisky store in the Jewellery Quarter is regarded as one of the most prestigious Whisky stores in the UK. It is from here that we showcase one of the finest collections of rare and collectable whiskies from iconic distilleries around the world. Our online store is home to one of the most extensive collections of Whisky that you will ever encounter. We have new releases, old favourites, award-winning collectables, antique rarities, and unusual curiosities that are rarely encountered elsewhere. Whether you are searching for the ultimate gift, the next bottle for your collection, or a treat for yourself, we can help you to unearth the perfect bottle.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast, easy, good value

Easy to order online. Currency conversion. Always in stock. Decent prices. SUPER FAST shipping. I live in the U.S. and order from HTFW 1-2 times per year. The scotches always leave a smile on my Sweetie’s face.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

“I’ve had an amazing experience with customer service

“I’ve had an amazing experience with Hard To Find Whisky. From the quality of the bottles to the customer service, everything has exceeded my expectations. They don’t just sell whisky — they make you feel valued as a customer and truly go above and beyond to help collectors and enthusiasts.

Every interaction has felt personal, professional, and genuine. As someone building a serious whisky collection, especially focused on Campbeltown releases, it means a lot to buy from a company that treats customers with care and passion.

Packaging, communication, and overall service have all been outstanding. Hard To Find Whisky has become one of my favorite places to shop, and I can confidently recommend them to any whisky lover.”

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was swift

Delivery was swift. the item was securely wrapped and packaged to prevent damage to both the bottle and its box.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Order took six (6) days to arrive in Australia. Bottles packaged extremely well and UPS tracking enabled me to follow the transport.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy!

Always worried if I’ve not used a .com before
Couldn’t find this whiskey anywhere else
Arrived quickly, and amazingly well packaged , so well happy about ‘delivery and packing’
It’s going to be a great 60th treat for my husband 👍

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Best yet

I have always thought the shipping costs were very high. Wow not any more! The parcel arrived here in France in 3 days! The packaging was unbelievable! I have ordered on line many times from other companies but this packaging was far and beyond anything ever experienced. The whiskey was just as ordered and not available in France. We won't hesitate to order again. Thank you.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Have purchased many times

Have purchased many times. I always check other websites before committing to buy and HTFW are usually the best value amongst them all

Very quick delivery too ☺️👍

May 20, 2026
Unprompted review

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